Terms and Conditions

Effective Date: 31 March 2026

Welcome to Crafted Perfumes. By accessing this website or purchasing from us, you agree to be bound by the following Terms and Conditions.

1. General

This website is operated by Crafted Perfumes. By using this website, you agree to comply with and be bound by these Terms.

2. Products

All products sold are inspired fragrances. We do not claim any association with designer or luxury brands.

Fragrance perception, longevity, and projection may vary based on individual skin chemistry, usage, and environmental conditions.

3. Disclaimer of warranties

All products and services are provided “as is” and “as available”.

We make no guarantees or warranties, express or implied, regarding product performance, longevity, or suitability for a particular purpose.

4. Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

We reserve the right to modify or discontinue products at any time.

5. Accuracy of information

We do not guarantee that product descriptions, pricing, or other content on the website is accurate, complete, or error-free.

We reserve the right to correct any errors at any time without prior notice.

6. Orders

Your order is not confirmed until it is accepted and dispatched by us.

We reserve the right to cancel any order prior to dispatch without liability.

We may refuse or cancel orders due to:

• Product unavailability

• Pricing or description errors

• Suspected fraudulent activity

7. Payments

Payments are processed through secure third-party payment gateways.

Cash on Delivery (COD), if available, may require confirmation before dispatch.

Repeated refusal of COD orders may result in restriction of future COD access.

8. Shipping

Once an order is handed over to the courier partner, delivery timelines are beyond our control.

We are not liable for delays caused by third-party logistics providers.

9. Product use & liability

Customers are advised to perform a patch test before full application.

We are not liable for allergic reactions, misuse, or individual sensitivities.

Fragrance experience is subjective. Variations in scent, longevity, or projection do not constitute defects.

10. Limitation of liability

To the maximum extent permitted by law, Crafted Perfumes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product.

11. Indemnity

You agree to indemnify and hold harmless Crafted Perfumes from any claims, damages, or expenses arising from misuse of the website, violation of these Terms, or improper use of products.

12. User responsibilities

You agree not to misuse the website, engage in fraudulent transactions, or attempt to disrupt the platform or its operations.

13. Fraud & abuse protection

We reserve the right to refuse service, cancel orders, or block users at our sole discretion if suspicious or abusive activity is detected.

14. Intellectual property

All content on this website including text, images, branding, and design is the property of Crafted Perfumes.

Unauthorized use, reproduction, or imitation may result in legal action.

15. Termination

We reserve the right to suspend or terminate access to our website or services without prior notice for any violation of these Terms.

16. Force majeure

We are not liable for delays or failure in performance due to events beyond our control including natural disasters, logistics disruptions, strikes, or government restrictions.

17. Electronic communication

By using this website, you consent to receive communications from us electronically, including order updates and promotional messages (where applicable).

18. Governing law & jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Nashik, Maharashtra, India.

19. Contact & grievance

Crafted Perfumes
Shop No. 1, Ramrajya Building 7
Next to Samarth Nagar Bus Stop
Mahatma Nagar Road, Nashik, India

Phone / WhatsApp: +91 8380883388
Email: craftedperfumes@gmail.com

Grievance Officer: Crafted Perfumes Team
Response Time: 7–10 working days